Support
FAQ'S
SiteSpace has complied a list of the most frequent questions asked by our customers. You can find many answers as well as features and settings that may be of use to you.
Tutorials
SiteSpace has put together a tutorial section to help users find detailed information on how to setup and use FTP accounts,
email accounts, statistics, and many other useful features.
Help Tickets
We recommend that users first begin their support experience with SiteSpace by logging into the Control Panel. Here all
account settings are accessible along with access to the help ticket systems.
The help tickets are routed to our support staff for the quickest response time for the customer.
Site-Helper
Site Helper contains information to assist our clients and partners with the
everyday use of our products and services. The Site-Helper web site
is well organized to help users quickly find the information
they need. You can access this site from the help icon in the control panel also.
Email & Phone Support
You may email SiteSpace support directly to resolve a issue or to find answers to common questions.
Be sure to provide a working email address and phone number so that we may contact you if additional information is needed.
We offer live phone support for customers that have already submited a help ticket or support email with a detailed discription of the problem.